1. Acceptance of Terms

Welcome to Childbirth Concierge®. By accessing or using this website (www.childbirthconcierge.com), enrolling in services, purchasing products, or engaging with our team, you agree to be bound by these Terms & Conditions.

If you do not agree, please do not use our website or services.

2. Services Provided

Childbirth Concierge® provides perinatal education and support services, including but not limited to:

• Childbirth education classes (in-person and on-demand)

• Birth and postpartum doula services

• Lactation support

• Navigator Programs™

• Educational resources, consultations, and digital content

All services are educational and supportive in nature and are not medical care.

3. No Medical Advice

Childbirth Concierge® does not provide medical, diagnostic, or treatment services.

All information, guidance, and support provided are intended to educate, support informed decision-making, and reduce uncertainty.

Clients are encouraged to consult with licensed healthcare providers for all medical concerns.

4. Client Responsibility

By engaging with our services, you agree to:

• Provide accurate and complete information

• Communicate openly regarding your needs

• Follow up with your healthcare provider when appropriate

• Use your own judgment in implementing any guidance

You acknowledge that outcomes vary and are influenced by factors beyond our control.

5. Scheduling and Communication

Services are scheduled based on availability.

Timely communication is expected for coordination of care.

Clients are responsible for attending scheduled sessions or providing notice for changes.

Communication may occur via email, phone, text, or approved messaging platforms.

6. Payments and Fees

All fees are disclosed prior to service.

Payment is required as outlined in your selected service or contract.

Certain services may require deposits or retainers.

Failure to complete payment may result in delayed or suspended services.

7. Cancellations and Refunds

Cancellation and refund policies vary by service.

Specific terms will be outlined in your service agreement or purchase details.

Unless otherwise stated, payments for completed services are non-refundable and missed appointments may be subject to charges.

8. Intellectual Property

All content on this website, including text, videos, courses, materials, and branding, is the property of Childbirth Concierge, LLC and may not be copied, reproduced, or distributed without written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Childbirth Concierge, LLC shall not be liable for any direct or indirect damages, decisions made based on provided information, or outcomes related to pregnancy, birth, or postpartum experiences.

Use of services and information is at your own discretion.

10. Third-Party Services

We may refer or connect you to third-party providers. These providers are independent, and we do not control their services or guarantee their outcomes.

Clients are responsible for evaluating third-party services.

11. Privacy

Your use of this website and services is also governed by our Privacy Policy.

We are committed to maintaining the confidentiality and appropriate handling of your information.

12. Modifications

We reserve the right to update or modify these Terms & Conditions at any time.

Updates will be posted on this page with the effective date.

13. Governing Law

These Terms & Conditions are governed by the laws of the State of Florida.

14. Contact

Childbirth Concierge, LLC

[email protected]

We do not require or accept physical mail for privacy inquiries. All communications must be submitted electronically.